Shipping policy

Where do you ship?

I’m based in Chicago, IL in the United States. At this time, I ship within the continental United States using the United States Postal Service (USPS).

If your package is returned to me I will email you and refund your purchase price but not the shipping costs. If you live outside of the US wish to purchase a piece please email me.

How much are shipping cost?

Ceramics can be heavy and require a great deal of packaging to prevent breakage. At checkout, your shipping cost will automatically populate.

Please inspect the outside for damage after receiving it. As you take each piece out and unwrap it, inspect it for breakage. Please hold on to packaging away until all pieces have been inspected — this is important for filing a claim.  If the order contains a gift, I suggest opening the package to inspect the contents and then re-sealing it.

Please take a picture of the site of the break on the item, the broken pieces of the item, the packaging in the box, and any spots of damage on the outside of the box. I get shipping insurance on every package and these pictures are required for reimbursement.